Who we are
Veyora Global Visa Services is a private visa assistance company. We are not affiliated with any government, embassy or consulate, and we cannot issue visas or influence government decisions.
Veyora is the controller of the personal data you provide through this website and the customer portal. You can reach our privacy team at support@veyoral.online.
Information we collect
Account information such as your name, email address, phone number and country of residence.
Application information such as passport details, travel plans, employment information, immigration history and any answers you record in your case questionnaire.
Documents you upload to support your application, including identity documents and financial evidence.
Service information such as messages with your case team, appointment records, payment records for Veyora service fees, and technical logs used for security.
How we use your information
To review your case, prepare your application package and advise you on requirements.
To operate your account, communicate with you and schedule appointments.
To take payment for Veyora service fees and to keep accounting records.
To protect our platform, detect misuse and maintain security audit logs.
Legal bases
We process your data to perform our contract with you, to comply with legal obligations, on the basis of your consent where you provide sensitive information, and for our legitimate interests in operating a secure service.
Sharing
We share information only where necessary: with you, with government authorities where you instruct us to assist with submission, with vetted service providers who host or secure our platform, and where required by law.
We never sell your personal information.
Storage and security
Documents are stored in private, access-controlled storage. Access is restricted to you and authorised Veyora case staff, and administrative access is recorded in audit logs.
Data is encrypted in transit and at rest by our infrastructure providers.
Retention
We keep case records for as long as your account is active and for a limited period afterwards to meet legal and accounting requirements. See our Data Retention page for detail.
Your rights
Depending on where you live, you may request access, correction, deletion, restriction, portability or object to certain processing. Contact us and we will respond within the timeframe required by applicable law.